At Excusez Moi, we are committed to responsible retail practices for alcohol, nicotine, and cannabis products in compliance with Alberta regulations.

Our Commitment to Responsible Service

As a licensed retailer in Edmonton, Alberta, we take our responsibility seriously. We operate in full compliance with:

• Alberta Gaming, Liquor and Cannabis (AGLC) regulations
• Health Canada tobacco and vaping product regulations
• City of Edmonton business licensing requirements
• Alberta's age verification laws

Age Verification Process

Online Verification

All customers must confirm they are of legal age (18+ in Alberta) before browsing our website. This is enforced through:

• Mandatory age gate on website entry
• Age confirmation during account creation
• Clear age requirements on all product pages

Delivery Verification

Our strict delivery protocols ensure products only reach legal-age consumers:

• Valid government-issued photo ID required at delivery
• No delivery without proper ID verification
• Delivery personnel trained in ID verification procedures
• No delivery to intoxicated individuals
• No delivery to minors under any circumstances

Product Safety & Quality

We maintain the highest standards for product handling:

• Temperature-controlled storage for all products
• Regular inventory rotation to ensure freshness
• Authentic products sourced from licensed distributors only
• Proper humidity control for cigars and cannabis products
• Secure storage meeting all regulatory requirements

Responsible Marketing

Our marketing practices comply with all regulations:

• No marketing to minors
• Age-gated social media content
• Clear health warnings where required
• No misleading health claims
• Compliance with advertising standards

Community Responsibility

We support responsible consumption through:

• Partnership with local harm reduction programs
• Support for responsible consumption education
• Refusing service to intoxicated individuals
• Promoting safe consumption practices

Staff Training & Expertise

Our team receives comprehensive training in:

• ProServe certification for alcohol service
• Cannabis retail certification
• Tobacco and vaping product regulations
• Customer service excellence
• Product knowledge and recommendations

Compliance & Licensing

Licenses held:

• AGLC Retail Liquor License: [License Number]
• AGLC Cannabis Retail License: [License Number]
• City of Edmonton Business License: [License Number]
• Tobacco Retail License: [License Number]

Privacy & Data Protection

We protect customer information through:

• Secure, encrypted transactions
• No storage of ID information post-verification
• Compliance with privacy legislation
• Regular security audits

Reporting Concerns

If you have concerns about our practices or witness inappropriate behavior, please contact:

• Email: compliance@excusezmoi.com
• Phone: 1-780-XXX-XXXX
• AGLC: 1-800-272-8876